1. Can I place an order? Will Attai Shop deliver the package?
Yes, Attai Shop deliveries are currently continuing. Please do not use delivery addresses for buildings that may be closed due to the current situation (e.g. offices). Please check your building or community guidelines regarding restrictions on home deliveries.
We are working to ensure availability of these products, and continue to bring on additional capacity to deliver customer orders. We are continuing to ship all available selection in our inventory.
2. How can I track my shipment?
You can track your shipment on Attai Shop by clicking here. You can also sign up to receive notifications about your shipment here.
3. Can I still return my orders?
Yes, you can create returns by contacting us. Our associates are trained to follow regional regulations and social distancing guidelines when picking up returns. Thank you in advance for your co-operation.
4. Is it safe to receive orders?
We always prioritize the safety of our customers and our delivery associates. We will continue to deliver only where it is safe to do so. For guidance on COVID-19, please refer to the World Health Organization website.
5. What is Attai Shop doing about price gouging?
There is no place for price gouging on Shop.Attai.qa. We can confirm that we do not engage in surge pricing.
6. What is Attai doing to keep customers and employees safe?
We are closely monitoring the impact of COVID-19.
7. Is it possible to reduce contact with drivers when they deliver my orders?
Yes. Attai’s delivery associates are reducing contact with customers by placing packages at the customer’s doorstep and stepping back. If an ID check is required, these are now performed at a distance.